Frequently Asked Questions

Find answers to the most common questions about our EVA case customization services, production process, and ordering. If your question isn’t listed below, please Contact Us— we’re here to help!

Q1: Are you a manufacturer or a trading company?

A: We are a professional EVA case manufacturer with over 20 years of industry experience. We operate two production facilities — our headquarters factory Shenzhen Gaoda Hot Pressing Product Co., Ltd. in Shenzhen, China, and an additional factory in Ho Chi Minh City, Vietnam — enabling us to offer flexible, high-quality OEM/ODM solutions for global brands.


Q2: What types of EVA cases can you produce?

A: We have produced a wide range of custom EVA cases for various industries and applications, including:

  • Portable instruments & tools

  • Cameras & photography equipment

  • Electric razors & personal care devices

  • Drones & drone accessories

  • Game consoles & controllers

  • Laptops & tablets

  • VR headsets & accessories

  • Headphones & audio gear

  • Stationery & educational kits

  • Medical & first aid kits

  • Power banks & electronics accessories

  • Teacup sets & wine packaging

  • Fire extinguisher bags for cars

  • Outdoor gear cases

  • Mouse & keyboard cases

  • Jewelry & accessory cases

  • And much more — we support OEM/ODM projects across multiple industries.


Q3: Can I customize the case size, color, and internal layout?

A: Yes! We offer full customization options, including case size, shape, color, logo application, zipper style, foam insert layout, interior materials, and more.


Q4: What is your minimum order quantity (MOQ)?

A: Our standard MOQ is 500 pcs per design, but we can also support smaller quantities for pilot projects or sampling.


Q5: Can I get a sample before placing a bulk order?

A: Yes. We provide:

  • Free stock samples (if available, freight collected)

  • Custom samples based on your design (sample fee refundable upon bulk order confirmation)


Q6: How long does it take to receive samples or mass production?

A:

  • Sample production: 3–7 working days

  • Mass production: 15–30 days, depending on order quantity and customization complexity.


Q7: What file formats do you accept for custom designs?

A: We accept AI, PDF, CAD, and 3D drawing formats. Product photos or sketches with dimensions are also helpful.


Q8: Do you support OEM/ODM branding?

A: Absolutely. We specialize in OEM/ODM projects, offering custom logo printing, embossing, labels, packaging, and more.


Q9: How do you ensure product quality?

A: We follow strict QC processes, including raw material inspection, 100% in-line QC, and final product inspection prior to shipment. Our factories operate under ISO-compliant standards.


Q10: What are your main export markets?

A: We serve customers worldwide, including North America, Europe, Japan, Southeast Asia, and Australia. Our products are manufactured at our facilities in China and Vietnam, trusted by brands across medical, electronics, cosmetics, and outdoor industries.


Q11: How can I request a quote?

A: You can submit an RFQ on our website via Request a Quote or email us at sales@gaodaeva.com. We typically respond within 24 hours.


Need More Help?

If you can’t find your question here, feel free to Contact Us. Our team is happy to assist with your EVA case customization needs.

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We look forward to receiving your inquiry and will contact you within 48 hours!

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